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Distributor Qualifications

Our distributor program is designed for customers that are operating as a retailer of high performance parts and services. It is our intent to only sell this program to authentic business partners and not allow end users and race teams to buy through this program. Therefore the following guidelines will be strictly enforced by JRM.

•Dealer application and agreement must be completely filled out and signed.
•A copy of the sales tax permit for resale must be attached with the application
•You must be operating a high performance parts or service business with regular business hours servicing a  market.
•All accounts will be reviewed on an annual basis and any accounts that do not total $5000.00 in purchases  will be changed back to retail pricing.

 
Pricing
Due to the number of product lines included in this price sheet we reserve the right to change prices or specifications without notification. Quantity discounts are listed , however due to availability and other situations we reserve the right to limit quantities purchased. All prices are F.O.B. Ankeny, IA
 
Ordering
Phone in your order to our customer service department by 3:00pm Monday – Friday and your order will be processed the same day. Orders may be faxed to 1-515-963-3487 by using our convenient order form.
 
Back Orders
Orders that cannot be filled may be backordered when request by the customer, otherwise they will be cancelled and the customer will be responsible for re-ordering. Approved back orders will only be held for 60 days. When items are not in stock your sales representative will contact you with the details.
 
Special Orders
All special order items will require a deposit of 50%, and are non-cancelable nor non-refundable.
 
Method of Payment
All orders are COD – Cashier Check, Certified Check, Approved Check. We accept Visa, MasterCard, Discover and American Express credit cards for regular shipments. All prices are subject to change without notice.
 
Shipping
We ship UPS every weekday and the appropriate Zone and Weight shipping charges in addition to charges for Handling, COD’s, Oversized Packages and Insurance will be added to all orders. Regular UPS Ground Service will be used for all orders unless you specify Next Day Air – Red Label, 2nd Day Air – Blue Label, ,3rd Day Select or Saturday Delivery. Several Freight companies are available for LTL., you may select your preference.
 
Return Policy
All returned merchandise must be pre-approved by calling the JRM customer service department and requesting a Return Goods Authorization Number. Returns must be freight prepaid with the items in original packaging and in condition to be sold as new. Returns must be made within 30 days of original purchase date, and will be subject to a 15% restocking fee. No returns will be allowed on special orders merchandise or items without a RGA number.
 
Disclaimers
The products sold by JRM are manufactured for Racing, Off Road Use, Specialized Street Rod Applications and the purchaser recognizes that these parts may be exposed to many and varied conditions due to the manner in which they are installed and used. Therefore JRM makes no warranties either expressed or implied as to whether the goods sold herby will protect the purchaser or ultimate user from injury or death. The user shall determine of their own accord the suitability of these products and assumes all risks and responsibilities in connection with their use. JRM reserves the right to change suppliers, colors, specifications, material and prices without notice of all items in this price list. JRM is not responsible for any typographical errors or misinterpretations in this catalog or limited quantities or availabilities of products.
 
Shortages
Check over your invoice thoroughly and make sure all the items that are marked shipped on the invoice are in your package. When orders need to be packaged in multiple boxes they may not always be delivered the same day. Save all packaging materials and examine the package for damage if you are short any items. If items appear to be lost due to damage, contact the carrier immediately. When shortages appear to be from mis shipment JRM must be contacted within 5 days of delivery to assure prompt replacement. JRM assumes no liability after this period.
 
Warranty Claims
When items having a manufacturers warranty are being returned for a possible warranty credit, the manufacturer, NOT JRM, will determine if such warranty credit or warranty repair will be approved. Allow 4 to 6 weeks for the manufacture to examine the product.
 

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Karl Performance 5927 NE Industry Dr. Des Moines, Ia. 50313